YENGUB, a renowned e-commerce coaching program & community, found it difficult to scale past 6-figures. We slotted in as fractional COOs for one quarter, during which we helped them grow from $125,000 to $225,000.
Prior to our involvement, YENGUB was tracking sales manually through the use of a Google Sheet. So our team started by constructing an efficient ClickUp-based onboarding system, ensuring smooth student integration, elevated customer experience, and improved course retention.
Our automated sales tracking system enabled precise tracking of sales activities, which improved sales ops and helped drive revenue growth. From there, our coaching fulfillment system assured effective scheduling, tracking, and delivery of coaching services, boosting client satisfaction and overall business efficiency.
YENGUB's growth story is a testament to what seamless operations and well-built systems can achieve. Within three months, they grew their business nearly two times in size, from $125,000 to $225,000.
At the end of the day, coaching is a *human* service—clients pay just as much for the knowledge they receive as the connection that comes with it. With that in mind, we built a series of human centric systems that included onboarding, sales tracking, and coaching fulfillment. Our team aimed not to *replace* the need for people, but to allow them to perform at their best. At their core, this is what great systems do.